Monday, April 11, 2011

Relationships - Still Ordering

A shop owner accidentally over-heard one of the shop assistants telling a customer, "No Ma'am, It has been weeks and it seems that we will have to wait longer until it comes."
Upset of what he heard, he chased the customer who was walking out of the store and told her, "It is quite untrue Ma'am, of course we are going to get it real soon. We ordered for it few weeks ago."

He went back to the shop assistant angrily and said, "Never, and I mean never, tell a customer that we do not have thing or things they are looking for. If we do not have it, say that we have ordered for it and the package is on the way."
Assured that he was understood, he asked, "What did she asked for?"

The shop assistant replied, "Rain."


Communication is essential to any relationships and it involves more listening and understanding than talking.







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